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#3110 - 08/25/11 07:58 PM Re: DoubleDown Casino ***** [Re: Michael45]
Michael45 Administrator Offline
Admin
old hand


Registered: 10/12/07
Posts: 802
Loc: San Antonio, TX
Another unhappy customer from DoubleDown Casino.

Sharon wrote: "THIS WAS THE EMAIL I GOT FROM THEM...I HAVE PURCHASED CREDITS ON SEVERAL OCCASIONS ,AM TOTALLY FED UP WITH THE GAME JACKING UP AND THEM TRYING TO FOB ME OFF All of the goods and services provided on the site are provided "as is", without warranty of any kind. We understand, however, that issues occur from time to time. So we developed a compensation policy which allows us to help you. To ensure all players are treated equitably, we limit the amount of chips issued as compensation to the amount most recently purchased or earned through completed Tapjoy and Trialpay offers. We consider this level of coverage as equivalent to a full replacement of goods purchased."



Edited by Michael45 (09/01/11 12:03 PM)
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#3111 - 08/28/11 11:15 AM Re: DoubleDown Casino [Re: Michael45]
Michael45 Administrator Offline
Admin
old hand


Registered: 10/12/07
Posts: 802
Loc: San Antonio, TX
Another customer that got ripped off from DoubleDown Casino....... more then once:

Dolores wrote: "These arseholes have done it AGAIN. I get report on cellphone of purchases from credit card. Without 'buying' $99 was deducted and paid over to DDC. Also this afternoon, $350 million gone between switching slots. As Michael says :Outright Fraud". I shall be reporting this."



Edited by Michael45 (09/01/11 12:02 PM)
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#3112 - 09/01/11 11:49 AM Re: DoubleDown Casino [Re: Michael45]
Michael45 Administrator Offline
Admin
old hand


Registered: 10/12/07
Posts: 802
Loc: San Antonio, TX
Another day of complaints at DoubleDown Casino.


XXXXXXXXX What's with this crap ******
15 hours ago.Mary Lou Gentry I get 3 gift spins.. I get coins.. I enter contest with coins.. LOSE.. what is the use in getting gift spins if you only get those coins... get rid of them.... And I did not even know that DDC was having a contest this past weekend... but I can barely keep enough chips to play in the cheapest tournament...
14 hours ago · 1 personLoading....XXXXXXXXXXX I cant get into the slots tourney you took my money but it wont let me in and it naint my coputer5 come on!!!!!
14 hours ago.XXXXXXXXXXXX I swear they can fix these slots to win or not. Last night I had 41 million, was paying out a lot and I had a riot. Well guess what it took it all away today. Rarely a good payout at all. The gold coins you win as a gift? What a joke? grrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
14 hours ago · 1 personLoading....XXXXXXXXXX SOMETHING WENT WRONG, I'M PLAYING THE FIREWORKS SLOTS, HAD 15 IN MY STOCKPILE BETTING 4,000. WENT IN THE OTHER ROOM SIGNED BACK IN & NOW MY STOCKPILE IS GONE!!!!!!!!!!!!!!!!!!! NOT FAIR. I WANT THEM BACK I ONLY HAVE 7,000 LEFT TO PLAY ON. RETURN THEM PLZ !!!!!!!!!!!!!!!!!!!!11
14 hours ago.XXXXXXXXXXX ddc ive been trying to get a hold of u ur taken my chips and not givening them back to me $555,000 now and those free gift spins i have two that i cant get can u plz give back my chips ive been waiting now for almost a week
14 hours ago.XXXXXXXXXXX i received a gift spin the other day was not able to use it because it said i already did,so i think im owed the max spin has to offer thank you......
13 hours ago.XXXXXXXXXX ‎3 free gifts and got gold coins...I need the chips to continue to p[lay. Please consider taking off the coins as they are worthless. Thank You!! (as if they even listen, but it makes me feel better to complain)
13 hours ago · 1 personLoading....XXXXXXXXXXXXXX Thank you for contacting DoubleDown Casino and for playing our Tournaments Beta. We appreciate your feedback.

Currently our tournaments game is in Beta, which means some issues are to be expected. We are hearing reports from some players that they are receiving incorrect payouts. We read each contact carefully and keep the developers informed. We understand this can be frustrating for players, and we want you to know we take this issue very seriously. The development team is working hard to verify, reproduce, and correct these issues.

We know that incorrect payouts can make the difference between 1st and 2nd place, or 10th and 11th place. At this time, it is impossible for us to predict what a missed spin can mean to a tournament. As all tournament players have the same chance of experiencing these issues, we are not compensating players for these issues at this time.
13 hours ago.XXXXXXXXXXX still can't load game tonite, is anyone else having problems??
12 hours ago.XXXXXXXXXXX yep, still having MAJOR ISSUES TONIGHT ONCE AGAIN ...ITS GETTING TO BE VERY ANNOYING ....
11 hours ago.La XXXXXXXXXXX I am not having problems loading the game...my problem is that in the tournament the score is not accurate. I just saw it subtract my total from one amount to another. And at times it doesn't add your winnings to your total after each spin.
10 hours ago.XXXXXXXXX my prize for horoscope tournament 92410 been taken back?
10 hours ago.XXXXXXXXXX i cant even get the slots to work ....
9 hours ago.XXXXXXXXX I just played the horoscope just then and I have already 70 lucky stars, I just played another slot when I came back to play only 34 I've got????????????
8 hours ago.XXXXXXXXX, connect me please?
8 hours ago.XXXXXXXXXX Whats up with All the problems we all keep having?
8 hours ago.XXXXXXXXX The responses we get when we put in to the support centre are not good enough. I did not receive 500,000 chips for a place in a tournament and the day before 200,000 was taken from my balance and left me with a minus $ balance. I want all these credits replaced. I love playing these games but if this is the attitude I get from you I will go play somewhere else.
7 hours ago.XXXXXXXXXXXX wake up we are here toplay we need three scatters thank you
7 hours ago.XXXXXXXXXXX game isnt loading-anyone else with these issues?
6 hours ago.XXXXXXXXXX What is happening to my CHIPS I lost again10 MILLION just all gone not the first time either ! same problem yesterday. I have paid for chips. Please arrange accordingly
5 hours ago.XXXXXXXXXXX would really like to know where my chips went again ?????? and could i have them back now
5 hours ago.XXXXXXXXXXX Had over a 7million chips one day went to play next and they were all gone. where did they go?
5 hours ago · 1 personLoading....XXXXXXXXXX HAD OVER 30 MILLION AND I COME BACK AND THERE GONE!!!! WERE ARE THEY I WANT THEM BACK!!!!!!!!!!!!!!
4 hours ago.XXXXXXXXXXX hi, you are so funny people, why do you keep on giving us gold coins when we are in need of chips, use your sense, all my friends who play double down casino are simply not happy at all, that is very ridiculus, u need to compensate us all with few extra chips, and also you give chips and at once you take them, u think u r smart people, im personally thinking of quitting the whole facebook and the games
4 hours ago · 1 personLoading....XXXXXXXXXXX whats happened to my 60 m chips gone missing //////////////////
4 hours ago.XXXXXXXXXX My chips are gone again. Only 14m this time, last time 28m with no resolution from these clowns. Yep I am one of those suckers who has paid for chips. Enough!
3 hours ago.XXXXXXXXXX why did i not get my daily bonus today. september 1
3 hours ago.XXXXXXXXXXXX Hope you can send a couple million chips are better out for the labor day holiday we need more chips than 1 million to play at the casinos the bonus are not giving back close to what you are betting the last slot game contest was 5 million look how log they will play unless they bet alot we need more to play with the games are tight at this point and as for the gift wheel it works sometimes and sometimes it don't I have lost spins I though it would be nice to have that but NO people won't return your spins hope to get a big pay out for labor day it is free and you get them back in return so I don't know why you can't give bigger amounts out to eveyone it is just games but the one's I play the wager is 4000 to 10,000 a spin. Thanks
3 hours ago.XXXXXXXXX Are you guys going through a change? Can't seem to log in...taking forever to load
2 hours ago.XXXXXXXXXXX still not loading.....
2 hours ago.XXXXXXXXXX Same here server cannot connect..
2 hours ago.XXXXXXXXXX I never got the $5Million Chips.....just like my chips keep vanishing
about an hour ago.


Edited by Michael45 (09/01/11 12:00 PM)
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#3113 - 09/27/11 10:20 PM Re: DoubleDown Casino [Re: Michael45]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
Yes I have been ripped off by the Double Down casino. A couple hundred dollors, I have payed them alot and no return in chips, I have emailed them many times and all I get is a sorry you must have hit a dry patch.
It takes two to three days to get a email back from them. It says on the site that you are VIP if you pay. Well not true, I paid them $18.00 sunday night for 5 ml and lost it with in 3 and 1/2 hours.
I have emailed them so many times that they don't even respond to me....
I complained so bad today about the 5ml and they gave me 1ml to play with lost half left the game and came back and it said -7000 and then I reloaded the page and it was zero. Bad bussiness Big ripp off.
Plus it says it pays out 97% pay back not true. Beaware of this site if you don't keep paying them the chips they give you for free you loose them in hour or half hour even on low bets.
Some thing should be done. But I don't know how to....
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Kiwi

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#3114 - 09/27/11 10:29 PM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
Another thing in the games are, Horascope game I had 122 bonus points had to leave the game come back and only had 10 that would have been millions of chips got ripped off I was playing $800,000 thousand chips I emailed them about it and they said they new about it but to bad you loose. I spent all my chips trying to get the bouns jar. and why is it all ways the same people in leader board ? My chips are gone and they have money in bank. Big rip.
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Kiwi

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#3115 - 09/27/11 10:44 PM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
http://blogs.seattleweekly.com/dailyweekly/2011/07/introducing_the_worlds_largest.php
Here is a great site about Double Down casino, The Seattle weekly news paper you can post at this site about them. I tried to get a hold of the news reporter and no reply. Copy paste this in your url. The biggest rip off scam.
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Kiwi

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#3116 - 09/27/11 10:46 PM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
Sorry has a link , and it says the worlds largest Casino.
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Kiwi

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#3117 - 09/27/11 11:40 PM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
Well I just checked all the leader board for winners, seams all are from other countrys, found one that was in the U.S. whats with that. They have some thing that we don't know about...
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Kiwi

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#3118 - 09/30/11 11:17 AM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
Big rip off I have ever seen, lost $44.00 in 4 days, that is really money. How do I contact BBB or any one else. I need help with this. Thanks I need Washington State AG and BBB.... Scam Rip Off
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Kiwi

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#3119 - 09/30/11 12:03 PM Re: DoubleDown Casino [Re: Kiwi]
Kiwi Offline
stranger


Registered: 09/27/11
Posts: 7
Loc: WA
http://www.bbb.org/western-washington/bu...tle-wa-22507908
Here is the complaints for DD. BBB 8 total. they have a B- in bussness. They will have another one shortly , I'm waiting for a reply to see if they give me my money back.
Now on to The AG.
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Kiwi

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